confidentiality, terms and conditions of use

This website is the property of Julie-Chantal - costumes & accessories (hereafter: “Julie-Chantal”, “the company”, “us”, “our”).

These terms and conditions of sale and use govern the juliechantal.com website (hereafter: the "site").

Please read the terms of use carefully before accessing or using this site. By accessing the site, you accept the terms and conditions. If you do not agree to these terms, you must give up access to this site. You must also not use and / or purchase the products offered there.

We reserve the right to any update and / or modification of these terms and conditions of use. And this, at any time. You are therefore responsible for regularly consulting this section to ensure that you are up to date on these conditions.

Your continued access to the website constitutes acceptance of any changes to the terms and conditions of use that have been made.

When you access this site, we may collect information about you.

CONFIDENTIALITY

We collect personal information from you only when you enter information on the site, either by placing an order, or by filling out a form to subscribe to our mailing list, leave a comment on our blog, or contact us. .

We use this information to:

- personalize your experience and allow us to deliver the type of content and product offerings that interest you most.
- process your transactions and follow up on your orders.
- send you our newsletter on a periodic basis.
- follow up on correspondence (live chat, email inquiries, etc.)

Personal information collected is kept in a secure environment. We do not sell, trade, or otherwise transfer your personal information to third parties.

CONDITIONS OF SALE

Personal information

By placing an order on our site, you agree to send us your personal information. These data will be used to complete the transaction, prepare your order and contact you if necessary.

✂ Order on the store

By placing an order on our store, you agree to the terms and conditions of use of our site. You also agree not to reproduce, copy, resell or exploit, in part or in whole, any products or services purchased from our store. We reserve the right to refuse any order, at our sole and exclusive discretion.

A summary of your order will be emailed to you. The products remain the property of Julie-Chantal until payment. Any product sent by post is insured. When your ordered products come into your physical possession, you become fully responsible for them.

Price

All prices displayed in our store are listed in Canadian dollars. Taxes are not included in the prices and are added during the validation of the order.

The prices displayed in our store may be subject to change without notice.

Availability

The products sold on the store are downloadable products. They are available in unlimited quantities.

The pieces displayed in the portfolio section are not available for sale. These are projects that were created in the past.

Payment

The fact of validating an order on our store requires you to pay the indicated price. We accept payment by credit card, through the system Shopify Payments .

If you would like to pay otherwise, please contact us before placing your order.We reserve the right to accept or decline any other payment method.

Processing time

Digital products are available for download immediately. When confirming the purchase, you will have access to your download. In addition, an email containing your download link will be sent to you. It may take a few minutes before you receive the email.

Delivery

The products sold on the store are products digital . No product is sent by post.

Return, exchange and refund

As we sell digital products, it is not possible to offer returns, exchanges or refunds.

That being said, if you are not satisfied with a product purchased from our online store, please contact us by email within 10 days of your purchase: allo@juliechantal.com . We will discuss the possibilities together.

✂ Custom orders

Custom orders are governed otherwise. For more information, please or contact us by email: allo@juliechantal.com


TERMS OF USE

Intellectual property

The content of the juliechantal.com site is protected by copyright and in general by the code of intellectual property. It is forbidden to copy, reproduce, transform or distribute the content of this site without our prior consent. Whether in whole or in part, and in any form.

You can ask to distribute and / or share the content of this site. But it is essential to wait for the written agreement of the company. You must also mention the source of the content and add a hyperlink to the site (“Source: juliechantal.com”).

Informational content

This site gives you access to informative content in the form of articles, as well as downloadable tools, guides and other resources. The content of this site and the downloadable resources are for informational purposes only.

We do not guarantee any results and cannot be responsible for your actions whether or not you may or may not have incurred as a result of using our site or our downloadable resources. The success or failure of a project can be due to all kinds of circumstances unique to you and beyond our control.

Errors and omissions

We try, to the best of our ability, to provide correct and complete information. However, we cannot guarantee the accuracy of these. You agree to verify the information obtained through this site before taking any action.

We reserve the right to correct any errors or omissions and to update any information on our site. And without notice.

Notice

It is possible for us to give our opinion on different products, services and brands. These opinions represent our sole opinion. It is possible that certain products or services were offered to us free or at a reduced price as an incentive to give our opinion. Regardless, we are committed to being honest and fair in our opinion. Any opinion made on a product offered for free or at a reduced price in these circumstances will be announced as such.

You acknowledge that you should do your own research before purchasing any product or service. You shouldn't rely on our opinion alone.

Affiliations

Certain products advertised on this site are, in fact, sold on a third party site. These links can be affiliate links. This means that we receive a commission if you make a purchase through this affiliate link.

We only post links to products and services that we like and which we believe will be useful to our customers and users.

You acknowledge that you should do your own research before purchasing any product or service. It is your sole responsibility to make sure that these affiliate products are right or wrong for your project and needs.

Any link leaving the site is in no way and in no way the responsibility of Julie-Chantal. Even though we have an affiliate link, we do not control these third party sites.

Third party links

Certain content, products and / or services available through this site may contain links to third party sites. Although we try to provide correct and kind information, we do not assume any responsibility for these sites and their products, services and contents.

We cannot be held responsible for any problem related to the purchase or use of any product, service or content offered by these sites.

Please read the terms of use of these sites carefully before taking any action with them.

Credits

All icons used on this site are created by Freepik and Smashicon . They derived from www.flaticon.com

Access to the site

This site allows you free access to several services, such as information articles. Certain services such as sections of the site or downloadable resources may be restricted. To access these services, you must be part of our mailing list.

We do all we can to offer you quality access to these services. But it is impossible for us to guarantee this result.

Access to the site may be interrupted at any time and without notice, for maintenance or for any other reason. You cannot claim any compensation following the interruption or suspension of service.

However, you can contact us by email if you want more information: allo@juliechantal.com

Communications

Whether at our request or not, if you communicate with us, through the site, by email, via social networks or otherwise, you grant us the right to reproduce, adapt, modify and disseminate your communications, including your comments. , suggestions, plans, photos, illustrations or other, and this, in whole or in part, on any media.

We are under no obligation to keep these communications confidential.

We are not responsible for any comments you post or that any other person may post.

Personal information

We are committed to keeping your personal information secret. Your submission of personal information is governed by our Privacy Policy.

Responsibility

We undertake to implement all necessary means to best guarantee the security and confidentiality of the data transmitted on this site. However, the optimum guarantee cannot be assured. We cannot assume responsibility for force majeure or unforeseeable and insurmountable facts.

Julie-Chantal cannot, under any circumstances, be held responsible for any injury or damage whatsoever, following the use of our site or of a product or service provided through our site.


Questions and Comments

For any questions or comments on our user agreement, contact us at the following email address: allo@juliechantal.com